How it works
How check-ins work, and why nothing goes out by mistake
The first question almost everyone asks is: "What if I just forget to check in?" It's the right question. Huggs Vault is built around one promise: your messages wait until they're truly needed, and never go out by accident.
What a check-in is
A check-in is how you tell Huggs Vault "I'm still here." In the app, you tap the heart (or, in the Bio HUD look, hold your finger on the on-screen scanner). That's it. It takes a second.
You decide how often you check in:
- Daily, if you like a small daily habit
- Weekly
- Every two weeks
- Monthly, if you'd rather think about it less often
You can change this anytime in settings.
If you miss one: reminders come first
Missing a check-in doesn't send anything. Life gets busy, and the app knows that. When a check-in is due, you get gentle reminders by notification and email. In the Pastel look, Pip the owl will even look a little worried until he hears from you.
Then a final warning
If you still haven't checked in as your release time gets close, you get a final notice. One tap still resets everything.
Your trusted people are asked if you're okay
You can choose up to two trusted people, someone like a sibling, a partner or a close friend. When you've gone quiet, they get an email asking whether you're okay.
- Any one of them can tap a button to say you're fine, and that resets your timer.
- They can do this at most two times in a row. After that, you need to check in yourself.
- They never see your messages. Their only job is to say "they're okay."
Only then are your messages delivered
If the release time passes with no check-in and no one saying you're okay, each person you chose gets an email with a private link to the messages meant for them. The link works for 30 days. If you locked a message with a passphrase, they'll need the passphrase you shared with them to open it.
"What if I lose my phone?"
A lost phone never sends anything on its own. You can check in from any browser at huggsvault.com/checkin, and from there you can also sign the lost phone out. Your trusted people can confirm you're okay for you, too.
"I'll be off-grid for a while."
Going on a long trip, a retreat, or somewhere with no signal? You can pause the timer for up to 30 days. Pip takes a nap while you're away.
The order, at a glance
- You miss a check-in: reminders by notification and email.
- Release time gets close: a final warning, and your trusted people are asked if you're okay.
- Anyone says you're okay, or you check in: the timer resets. Nothing is sent.
- No check-in and no confirmation: your messages are emailed to the people you chose.
A few honest tips
- Pick a check-in rhythm you'll actually keep. Weekly is a good start for most people.
- Add at least one trusted person. It's the best protection against a busy month or a broken phone.
- Keep your recipients' email addresses up to date.
- Remember that once messages are delivered, they can't be "un-sent." Write the things you truly want them to have.
New to the app? Start with what Huggs Vault is, in plain words.