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How it works

How check-ins work, and why nothing goes out by mistake

ยท 5 min read

The first question almost everyone asks is: "What if I just forget to check in?" It's the right question. Huggs Vault is built around one promise: your messages wait until they're truly needed, and never go out by accident.

What a check-in is

A check-in is how you tell Huggs Vault "I'm still here." In the app, you tap the heart (or, in the Bio HUD look, hold your finger on the on-screen scanner). That's it. It takes a second.

You decide how often you check in:

You can change this anytime in settings.

If you miss one: reminders come first

Missing a check-in doesn't send anything. Life gets busy, and the app knows that. When a check-in is due, you get gentle reminders by notification and email. In the Pastel look, Pip the owl will even look a little worried until he hears from you.

Then a final warning

If you still haven't checked in as your release time gets close, you get a final notice. One tap still resets everything.

Your trusted people are asked if you're okay

You can choose up to two trusted people, someone like a sibling, a partner or a close friend. When you've gone quiet, they get an email asking whether you're okay.

Only then are your messages delivered

If the release time passes with no check-in and no one saying you're okay, each person you chose gets an email with a private link to the messages meant for them. The link works for 30 days. If you locked a message with a passphrase, they'll need the passphrase you shared with them to open it.

"What if I lose my phone?"

A lost phone never sends anything on its own. You can check in from any browser at huggsvault.com/checkin, and from there you can also sign the lost phone out. Your trusted people can confirm you're okay for you, too.

"I'll be off-grid for a while."

Going on a long trip, a retreat, or somewhere with no signal? You can pause the timer for up to 30 days. Pip takes a nap while you're away.

The order, at a glance

  1. You miss a check-in: reminders by notification and email.
  2. Release time gets close: a final warning, and your trusted people are asked if you're okay.
  3. Anyone says you're okay, or you check in: the timer resets. Nothing is sent.
  4. No check-in and no confirmation: your messages are emailed to the people you chose.

A few honest tips

New to the app? Start with what Huggs Vault is, in plain words.

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